Google has not given a reason why these devices went down, only apologising for the service problems and identifying a fix for the issues.
Google confirmed there's a problem with both their smart speakers and the Chromecast, the plug-in video casting dongle for televisions. Here's what we were told by Google: "We're aware of an issue affecting some Google Home and Chromecast users".
In several cases, users first noticed the problem because the speakers had failed to play a wake-up alarm.
The smart home is supposed to make a homeowner's life simpler, especially if they use a smart speaker. Google reported this afternoon via Twitter that you can reboot your Google Home or Chromecast device to get it up and running right away, or wait a few hours for the fix to kick in automatically. The forums of Google Home Help are loaded with complaints and panicked queries of users wanting to know what has caused this dire situation and left them without access. Don't worry, you're not the problem, nor are your devices.
@madebygoogle so, I completely depend on my Google home/Chromecast for entertainment. I rebooted and reset.More news: Gunman in Maryland newspaper shooting had intent 'to cause harm'
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Users on the west coast of America began alerting Google to the outages on Tuesday evening Pacific time.
The voice activated Google Home also required an update. We confirmed our Google Home Max had the same issue.
Hopefully, Google delivers a fix for these problems soon, as these issues obviously render Home and Chromecast hardware useless.
We can't say for sure how many devices aren't working, but it seems to be pretty widespread. Personally, my regular Google Home has been plagued by a "Your Google Home is not set up yet" error message but my handful of Home Minis are working just fine.