According to Google, the new feature intends to simplify the transaction processes for customers as they can now send or receive money anywhere and anytime at their convenience. Google Tez will enable users to communicate with its contacts directly via the App.
There is a dedicated chat button that sits right next to the "Pay" and "Request" buttons on the Google Tez app that allows you to simply interact with your contacts.
However, Google and WhatsApp too have jumped on this mobile payments bandwagon in India with Google Tez and WhatsApp Payments respectively. It seems that the company is at it again, this time adding chat integration to its India-exclusive UPI-based payments service, Tez, in a slow rollout.More news: Is Now the Time to Capitalize on NVIDIA Corporation (NASDAQ:NVDA) Shares?
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This chat feature is slowly rolling out to the users in India, hence, you may not be able to immediately see it inside the app even if you are on the latest version, but, you should get it within a week or so.
But with the advent of WhatsApp's in-app UPI payment service, Google faces stiff competition - the popular messaging platform now has over 200 million active users in India alone.
The demonetization and resulting cash crunch in India past year has given rise to a slew of digital payments apps. In addition, the App has also added a feature to allow payment of utility bills for services such as electricity, gas, and water, and TV/internet services. For instance, the company launched Hangouts but its users have not reached or matched the users of WhatsApp.