21-year-old youth dupes Amazon India

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When police finally caught him, they recovered Rs 12 lakh in cash, 19 mobile phones, and 40 passbooks of various banks from his home. How, you ask? Well, the report suggests that every time after ordering a new smartphone, Shivam would raise a request for a refund by claiming the shipping package to be empty. He made a decision to order two phones as a test.

It all began in March this year when Chopra, who has done a course in hotel management ended up without a job. Milind Dumbere, DCP (north-west) said that Chopra exploited the company's customer satisfaction policy.

The accused, who has been identified as Shivam Chopra, allegedly ordered almost 166 expensive phones from Amazon India between April to May this year and got refunds worth almost Rs 50 lakh claiming that he had received an empty box.

All the orders were purchased through gift cards and after receiving the product, the accused used to cancel the orders claiming that he had had received empty boxes to claim refunds.

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After Amazon initiated an internal enquiry, police started a manhunt for this scamster, and was able to arrest him yesterday, and slapped various sections of Indian Penal Code.

A complaint registered this year on behalf of Amazon Seller Services Private Limited first raised eyebrows in June when it was revealed that refunds had been claimed for as many as 166 mobile phones that had been ordered between April and May, on the claims that the delivery packages were empty. On basis of the mobile numbers used to make calls and with the help of Amazon delivery boys, Mr Chopra, of Tri Nagar, Talab Road, was arrested on October 6. Police said that Chopra used to pay Rs 150 for one SIM and purchased about 150 pre-activated SIMs. He got enthused after being successful in claiming for refunds in two of the cases. The Delhi Police have also recovered 25 mobile phones, claiming that he allegedly ordered 166 phones from April to May this year, which is yet to be recovered.Shivam allegedly also purchased nearly 150 pre-activated SIM cards to order the phones.

In a statement to PTI, an Amazon India spokesperson said, "We continue to work closely with the Delhi Police and thank them for all their efforts in the investigation".